Customer Responsibility
It is the customer's responsibility to provide Midwest Driveshaft,
Inc. with accurate measurements and any other applicable information
pertaining to their orders. We highly recommend that our customers
complete the applicable sheet from our Services section of this
website in order to do this.
The customer is solely responsible for determining the suitability of products used on any modified vehicle and for installation of all products purchased from Midwest Driveshaft, Inc.
Warranty
Midwest Driveshaft Inc., driveshafts come with a Limited One Year, Unlimited Mile Warranty. This warranty applies to the original vehicle owner on which the driveshaft was installed. This warranty does not extend to commercial and industrial accounts, snow plows or landscape vehicles. This warranty is limited to product replacement only and does not cover any other expense. This warranty is given in lieu of all other expressed warranties and may not be altered.
Returns
In the event that a product needs to be returned to Midwest Driveshaft Inc., customers must contact our office for an RGA number. Requests for returns must be made within 30 days of the original invoice date and must be received within 15 days of receipt of an RGA number.
Custom built drive shafts may only be returned if Midwest Driveshaft Inc. made an error during assembly. Should this occur, Midwest Driveshaft Inc., will make the correction free of charge and pay any related shipping charges. Returns made due to customer errors will be repaired at a discount. Customer will be responsible for related shipping charges.
Exclusions
Products damaged by accident, abuse, improper use or installation, or off road purposes are not covered under warranty. Midwest Driveshaft, Inc. shall determine whether a part is defective or not.
Payment Policy
Payment is required prior to shipping.
Midwest Driveshaft, Inc. accepts the following types of payments:
Visa, Master Card, Debit Card, Cash, Money Orders, Certified and Cashier checks.
Core Return Policy
Cores must be returned within 30 days, must be rebuildable and all parts must be intact in order to receive credit.
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